The only mobile application sewer crews need when responding to sanitary sewer overflows and backups impacting private property.

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This page is for subscribers who are not members of the California Sanitation Risk Management Authority. If you are a member of CSRMA, click here.

Complete the form below to sign up for a FREE 14-day trial of SMART Response with full access to all of the application's features and functionality.

STEP 1: Register your agency

Agency Information
Agency Name:
Collection System Size Category
Small (0-249 miles)
Medium (250-500 miles)
Large (Over 500 miles)
Street Address:
Zip Code:
Primary Agency Contact
First Name: 
Last Name: 
Email Address: 

The California Sanitation Risk Management Authority is providing each of its members with a free SMART Response subscription. Standard pricing for non-CSRMA members is as follows:

Small Collection system (0-249 miles)$54/month ($648/year)
Medium Collection system (250-500 miles)$94/month ($1,128/year)
Large Collection system (Over 500 miles)$174/month ($2,088/year)

Annual subscription required. Cancellations are not prorated.

Device Compatibility
SMART Response is compatible with iPads, Android tablets, Surface tablets, and on desktop and laptop computers running OSX or Windows 8+. SMART Response will not function on phones including, but not limited to, iPhones, iPods, Android phones, or other smart phones. Please note that some Android phones will allow you to install SMART Response, but it will not function properly.

Subscription FAQs

  • How do I get started? Show/Hide Answer
  • How can I pay for a subscription? Show/Hide Answer
  • Do I have to pay for each device? Show/Hide Answer
  • Does my whole agency need to be on the same type of device? Show/Hide Answer

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