The only mobile application sewer crews need when responding to sanitary sewer overflows and backups impacting private property.
This page is for members of the California Sanitation Risk Management Authority (CSRMA). If you are not a CSRMA member, click here.
CSRMA members, complete the form below to sign up for a FREE subscription.
If you have already signed up for a subscription and need to download the app, click here for the app download links.
The California Sanitation Risk Management Authority is providing each of its members with a free SMART Response subscription. Standard pricing for non-CSRMA members is as follows:
|Small Collection system (0-249 miles)||$54/month ($648/year)|
|Medium Collection system (250-500 miles)||$94/month ($1,128/year)|
|Large Collection system (Over 500 miles)||$174/month ($2,088/year)|
SMART Response is compatible with iPads, Android tablets, Surface tablets, and on desktop and laptop computers running OSX or Windows 8+. SMART Response will not function on phones including, but not limited to, iPhones, iPods, Android phones, or other smart phones. Please note that some Android phones will allow you to install SMART Response, but it will not function properly.
- How do I get started? Show/Hide Answer
First register your agency by completing the form above. Within one business day your agency will be set up and you will receive an email prompting you to create a log in. While you are waiting, download the app to whatever devices you want to use it on. All of the people using SMART Response in your agency will access the same data and you can have as many users and devices as you need.
- How much does a subscription cost? Show/Hide Answer
As a CSRMA member your subscription is free until July 31, 2015. After this period you will have the choice to purchase a subscription. This will not happen automatically. The cost of the subscription is on a sliding scale depending on the size of your agency’s collection system. See “Pricing” above.
- How can I pay for a subscription? Show/Hide Answer
You can pay for the subscription with any major credit card or through your PayPal account. All payments are processed through PayPal whether you use a credit card or a PayPal account.
- Do I have to pay for each device? Show/Hide Answer
No. You only need to pay for one subscription per agency. Downloads to individual devices are free and unlimited.
- Does my whole agency need to be on the same type of device? Show/Hide Answer
No. Users can access the same agency data from any compatible device.
Frequently Asked Questions